FIXED: Great 8 months ruined by 20+ days of silence on a missing withdrawal
**UPDATE:** Following this review, Maclear contacted me and resolved the issue; my funds have now been successfully recovered. I am increasing my rating to 3 stars as a result. While I appreciate the resolution, the 20-day silence and the lack of a platform option to delete old bank accounts made this much more difficult than it should have been. I am open to moving this to 4 stars in the future if service remains consistent and the UI is improved, but for now, the support process still has room to grow.
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I have been an active investor with Maclear for the past 8 months and, until recently, my experience was entirely positive. However, a recent issue with a withdrawal has completely erased the trust I built with the platform.
Due to a bank migration, a withdrawal was sent to an inactive account. My bank confirmed the funds were not accepted and should have been returned to Maclear. I proactively communicated this to support on February 26th.
After an initial response from Thomas, I have been completely ghosted for the last 10 days. My follow-up on March 2nd has received zero response, and as of today, March 12th, my funds have neither been credited back to my Maclear account nor re-issued.
In the world of crowdlending, communication and liquidity are everything. To be ignored for nearly two weeks regarding a missing withdrawal is a massive red flag.
I am halting all future investments and will be advising others to do the same until this is resolved. I am still waiting for a clear timeline and a resolution. If Maclear wants to retain my trust (and my capital), they need to address this immediately.
L
Les Bentz
Trustpilot
11 Mar 2026
Great platform
Great platform! All functions work as advertised and the staff are professionals. The communication is good and I'm always aware of opportunities.
Keep up the good work!
J
Jörg
Trustpilot
11 Mar 2026
Most is fine
Easy to apply. Good interests.
Function 'Auto-Invest' to be improved.
No function to limit maximum seize of portfolio.
P
Paco Gaspar
Trustpilot
10 Mar 2026
Perfect platform to pasive incomming
Perfect platform to pasive incomming
P
Paulo Henrique Melo
Trustpilot
10 Mar 2026
Good morning everyone!
Good morning everyone!
This investment journey with Maclear has been truly rewarding.
The transparency, honesty, and great management skills demonstrated by Maclear not only leave me extremely satisfied but also allow me to remain allied with this investment partner in the long term!
Thank you all!
F
Filipe
Trustpilot
9 Mar 2026
Great experience !
Everything was great, since the beginning until now!
I recommend!
V
vincenzo m.
Trustpilot
9 Mar 2026
High and punctual interest rates
High and punctual interest rates, paid monthly, interesting progress, often related to technology or crops...
There's a wide range of options for repaid investments in cryptocurrencies, which offer even higher interest rates, but I haven't tried it yet because you have to open another account on their subsidiary website.
I'm sorry there's not much progress at the same time, but I think it's also a sign of reliability, since they have to meet certain standards.
S
Sergio
Trustpilot
7 Mar 2026
Great inversion platform
One of the best inversion options in Europe.
D
Dimitris Maxairas
Trustpilot
5 Mar 2026
Great experience with Maclear
Great experience with Maclear! The platform is simple to navigate, verification was completed quickly, and the customer support team was very responsive. I feel confident using the service and look forward to exploring more investment opportunities.
J
Joao Salas
Trustpilot
4 Mar 2026
Amazing Platform Really Happy.
I've been invested in Maclear AG since June 2025 and I have nothing but good... no skip that... "AMAZING" experience with Maclear since I've found them in May 2025 and since then I've invested a good amount of my funds with them. Recently had some loans reaching the end of the contract and the capital was returned as expected, brilliant...and because of such an amazing experience I've invested the funds on the same day I've received them from Maclear. I get a buzz from this platform like I cannot get from the stock market as I know the predictability of my returns. Definitely recommended.
Thank you again Maclear you've made my day, 5 red stars to you.
A
Armazem Logistica
Trustpilot
2 Mar 2026
Working fine
Good returns
Diversity
One of the best platforms
E
Enrique
Trustpilot
2 Mar 2026
2 projects fully repaid so far
I've been investing with Maclear AG for 14 months now. So far, two projects fully repaid as stated. Good experience, will keep on working with them.
P
Pablo Diaz
Trustpilot
27 Feb 2026
Fast and accurate support when needed!!
Fast and accurate support when needed!!
N
Nelly Nicaise
Trustpilot
25 Feb 2026
A great opportunity
I asked for help because I had made a mistake. The support team is very responsive, friendly, and available (Thank you, Thomas!). This is truly important, reassuring, and professional. The platform is very easy to use. Projects start quickly, so money isn't tied up, and there's no loss of profitability. I thank everyone who runs the platform.
J
José
Trustpilot
25 Feb 2026
Simple to use. Great returns
Simple to use. Great returns. Never had any problem.
Great loalty program with nice bonuses.
Easy to deposit/withdraw money.
Nice variety of companies to invest.
Overall a really nice way to invest your money.
A
Attila Starke
Trustpilot
25 Feb 2026
Easy to use and good organised platform…
Easy to use and good organised platform . Many interesting projects to invest 👍Thanks
A
Alberto L.
Trustpilot
24 Feb 2026
A platform you can trust
I was with my money doing nothing in the bank for many years. I was looking for other options to generate some income from my money. Of all the platforms I was looking Maclear was the best reviewed and the one I liked the more. And at the end, one year and 4 days ago, I took the step and invested some money with them. At first I was not very sure, but with the pass of the months, the perfect regularity of the interests payment, made me put a little more and more money with them. And I don't have anything except good words for them. You can trust them for how they fulfill everything they say (I didn't have to get in touch with them not a single time), and I also like the way they communicate, with clear, and transparent messages and human communications, unlike banks and other public services
C
cindy santos
Trustpilot
20 Feb 2026
support team was very friendly and reactive
The support team was very friendly, reactive and answered my questions via email in less than 24 hours. I had a problem with my KYC when I wanted to invest in 8lends. I 1st contacted the maclear support team, they then gave me the email for the 8lends support team since I couldn’t find the email adress on the webpage.
In the end they managed to set everything right and I could start my investments.
Σ
ΣΤΕΦΑΝΟΣ ΖΥΓΟΜΑΛΑΣ
Trustpilot
19 Feb 2026
great
Amazing returns
O
orban iosif
Trustpilot
18 Feb 2026
Excellent interest rates payed on time…
Excellent interest rates payed on time ! Very attractive bonuses . Hope it is not too good to be true...
S
Samuel Pereira
Trustpilot
17 Feb 2026
Very easy to use.
Very easy to use.
J
José Luis Merino
Trustpilot
13 Feb 2026
We had a minor scare when they switched…
We had a minor scare when they switched the bank account for deposits to one in London, but they quickly resolved the issue for Spanish investors, ensuring we don't incur any fees at our Spanish banks. Well done, Maclear! For now, all investments are being paid out with Swiss reliability, and I'm happy with my current trading.
M
Miguel Janicas
Trustpilot
13 Feb 2026
Great Support
Great Support
C
customer
Trustpilot
13 Feb 2026
Never a problem also great secondary…
Never a problem also great secondary market
C
C.K
Trustpilot
12 Feb 2026
Perfect !!
I am very satisfied with Maclear. The platform is easy to use, transparent, and the returns have been consistent so far. Everything works smoothly and communication is clear. Highly recommended.
P
Philippe
Trustpilot
12 Feb 2026
Good platform for investissor
The registration process was quick and efficient, and the platform is very user-friendly. Since I invested (August 2025), there have been no payment delays. The projects are interesting and well-selected. I highly recommend it.
J
João Pedro Sousa
Trustpilot
12 Feb 2026
I have been using Maclear AG in the…
I have been using Maclear AG in the last 5 months.
The overall experience is very good , never had any issue or bad experience. The customer support through email works really good.
I feel secure investing my money and diversifying my portfolio in this platform.
A
Arkadiusz Witek
Trustpilot
12 Feb 2026
I have been an investor for a few…
I have been an investor for a few months now, I guess, and I feel great. They offer wonderful investment opportunities. I plan to lend my money on their crowd lending platform too. The communication is very good. They always help at all times. They give a lot of bonuses. And above all I think they are trustworthy.
D
Dan Clases
Trustpilot
12 Feb 2026
Good platform, good returns
I have been investing in Maclear for one year now, and so far I really like the platform. I find it intuitive, interest payments are made as predicted, and loans have been repaid punctually. Investing carries risks, but I will continue to trust Maclear because I appreciate its principles.
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- Ruben Ruela
Trustpilot
12 Feb 2026
Top-tier Investment Platform
I have been investing in the Maclear AG platform since the middle of last year and I only have good things to say about it.
Good return rates, reliable platform, good support team, weekly news and notifications and great rewards.
I highly recommend this excellent Swiss company.